The large white reduction gears, outside the frame, are turning fine - but the metal rollers do not always seem to want to roll. If I make the tension really light, I can get them to roll, but then the filament doesn't feed reliably. If I increase the tension, I'm back to the rollers not wanting to roll. When the rollers are not rolling, neither are the small gears inside the frame. At all times, however, the large reduction gears external to the frame are rotating properly.
I have to admit that even while I was assembling the extruder, I was a bit mystified as to how the reduction gears actually transferred power to the rollers. So, maybe my lack of faith is influencing the performance?

At this point, I think I'm looking at tearing down the extruder and re-building. I've ordered the new black frame pcs to replace the clear pcs that came with my H-1 kit last summer. Anticipating the re-build, I figured I might as well upgrade in the process. Any suggestions during the re-assembly? Something to pay attention to that I might have missed the first time around?
Thanks in advance for any assistance!
-tom