We have an Eris, and we are using Matter Control. When attempting to auto calibrate, the nozzle goes all the way onto the bed, starts vibrating, slides to the side and does not lift back up.

We have tried a power cycle, and disconnecting and reconnecting the printer from Matter Control, to no avail. We have to shut the power off to the printer to get it to stop the vibrating on the bed surface. We would greatly appreciate any advice.

Thanks for reading.