can't add an attachment

Having a problem? Post it here and someone will be along shortly to help
Post Reply
mikefazz
Prints-a-lot
Posts: 31
Joined: Mon Nov 18, 2013 12:45 am
Location: Seattle WA

can't add an attachment

Post by mikefazz »

Hi I have been a member for a few weeks and am un-able to upload images. When I click 'Add the file' it shows an uploading progress bar then I get a blank white screen. Sorry to ask a simple question here but I can't find a mention of how to contact the admins.

Thanks,

Mike
User avatar
Eaglezsoar
ULTIMATE 3D JEDI
Posts: 7159
Joined: Sun Apr 01, 2012 5:26 pm

Re: can't add an attachment

Post by Eaglezsoar »

mikefazz wrote:Hi I have been a member for a few weeks and am un-able to upload images. When I click 'Add the file' it shows an uploading progress bar then I get a blank white screen. Sorry to ask a simple question here but I can't find a mention of how to contact the admins.

Thanks,

Mike
To help diagnose the problem, what type of images are they? ( the extensions) and what is the approximate sizes?
mikefazz
Prints-a-lot
Posts: 31
Joined: Mon Nov 18, 2013 12:45 am
Location: Seattle WA

Re: can't add an attachment

Post by mikefazz »

files are *.jpg. I have tried a 3.4MB one and a reduced version that is 940KB both failed
User avatar
Eaglezsoar
ULTIMATE 3D JEDI
Posts: 7159
Joined: Sun Apr 01, 2012 5:26 pm

Re: can't add an attachment

Post by Eaglezsoar »

mikefazz wrote:files are *.jpg. I have tried a 3.4MB one and a reduced version that is 940KB both failed
When you click on add attachment, you are then asked to browse for the file on your local drive, it should find it and display the filename.
Do you click place inline at that point or what do you do?
User avatar
dpmacri
Printmaster!
Posts: 314
Joined: Sat Aug 17, 2013 1:01 am
Location: Beaverton, OR, USA

Re: can't add an attachment

Post by dpmacri »

I had a problem like that when I first tried to post. I think I figured out that the dimensions of the images mattered. Try scaling down the width and height a little bit.
bubbasnow
ULTIMATE 3D JEDI
Posts: 1061
Joined: Fri Aug 02, 2013 4:24 pm
Location: Dayton, WA

Re: can't add an attachment

Post by bubbasnow »

with my android phone I often want to upload those pictures onto this site. It will automatically back them up on Google+, then i can right click and copy Image URL, come to this site and click the image tag and paste the URL inside of that. works great!
mikefazz
Prints-a-lot
Posts: 31
Joined: Mon Nov 18, 2013 12:45 am
Location: Seattle WA

Re: can't add an attachment

Post by mikefazz »

Ok so image size matters. I was trying big images... scaling them down to 300dpi and ~4-5in allowed them through... cameras nowadays... Thanks for the help
Post Reply

Return to “Troubleshooting”