Missing Parts

Discussions related to the Rostock MAX v2
Post Reply
User avatar
3DR
Prints-a-lot
Posts: 25
Joined: Sun Apr 06, 2014 12:33 pm
Location: UK

Missing Parts

Post by 3DR »

I started to build my v2 the other day, was a bit disappointed to find 5 of the 6 u joint spring clip parts missing, someone obviously can't count at SeeMeCNC :) I'll have to endure extra shipping time to the UK too so this will delay the build which is a pity.
u-joints.jpg
As advised in the manual I've emailed support but so far had no response, whats a normal response time for SeeMeCNC?
User avatar
Glacian22
Printmaster!
Posts: 330
Joined: Thu Apr 04, 2013 6:07 am
Location: Seattle

Re: Missing Parts

Post by Glacian22 »

I think they've been at a big thing in New York this week, which might slow down their response time. Still, they need to get you some parts so you can get on with your build! :D
User avatar
JohnStack
Printmaster!
Posts: 839
Joined: Thu Jan 03, 2013 7:07 pm
Location: Carlsbad, CA
Contact:

Re: Missing Parts

Post by JohnStack »

If you know of another 3D Printer, the parts are also online.

There is a UK Distributor as well but they are not on the website.

(I've emailed John/Steve)
Technologist, Maker, Willing to question conventional logic
http://dropc.am/p/KhiI1a
User avatar
PartDaddy
Printmaster!
Posts: 392
Joined: Fri Mar 23, 2012 4:03 pm

Re: Missing Parts

Post by PartDaddy »

Sorry about that. We just hired a couple new people. I will put them through the "bottles of beer" test again, and see if they pass... :roll:
~PartDaddy
SeeMeCNC Owner & Founder
Blackpoint Engineering is SeeMeCNC
Since 1996
User avatar
3DR
Prints-a-lot
Posts: 25
Joined: Sun Apr 06, 2014 12:33 pm
Location: UK

Re: Missing Parts

Post by 3DR »

JohnStack wrote:If you know of another 3D Printer, the parts are also online.

There is a UK Distributor as well but they are not on the website.

(I've emailed John/Steve)
Thanks John.
User avatar
3DR
Prints-a-lot
Posts: 25
Joined: Sun Apr 06, 2014 12:33 pm
Location: UK

Re: Missing Parts

Post by 3DR »

PartDaddy wrote:Sorry about that. We just hired a couple new people. I will put them through the "bottles of beer" test again, and see if they pass... :roll:
Arh I see! the one with only one finger must have packed that bag :D
Email response received, thanks PartDaddy ;)
Post Reply

Return to “Rostock MAX v2”