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New nozzle in the mail? Why??

Posted: Wed Apr 10, 2013 6:48 pm
by TheHeadlessSourceMan
Hey all,

In the last few days I got an envelope arrived from SeeMeCNC. Inside, it contained a new nozzle.
No note. No nothing. So I'm like, "wha-wha??".

I presume they want me to use this in place of the original... but was there a problem or recall or something? (I'm hoping/wondering if this solves some of my cal problems...)

Don't get me wrong, it's WAY cool indeed that they stand behind their stuff like that! ( 8-)x1000) But a little explanation what's up could be helpful as well.

Re: New nozzle in the mail? Why??

Posted: Wed Apr 10, 2013 6:49 pm
by cambo3d
did you have the old nozzle still? they recently changed nozzle designs. they were sending people replacements. (when i say recently that was a couple weeks ago, they had backorder of replacement nozzles)

Re: New nozzle in the mail? Why??

Posted: Wed Apr 10, 2013 9:52 pm
by JohnStack
There was something in general announcements and now it is gone. The newer nozzle doesn't jam up as much.

Proactive customer service rocks.

Re: New nozzle in the mail? Why??

Posted: Fri Apr 12, 2013 6:24 pm
by theverant
I also just received a new nozzle. But but but... I already had the new style nozzles from my original order?!?!

I dunno! I was going to ask them what's up. Maybe it's a NEW new nozzle? :D

Re: New nozzle in the mail? Why??

Posted: Fri Apr 12, 2013 6:27 pm
by mhackney
Compare it to the one you have and see - if it is, let us know!

Re: New nozzle in the mail? Why??

Posted: Fri Apr 12, 2013 8:36 pm
by cambo3d
yes post a picture!