Just unboxed the printer yesterday and am impressed, however one or two nagging issues are creeping in. The first prints were great, but the extruder nozzle was dragging on the build platform and the prints were short a layer or two as it scraped the nozzle on the glass.

So I figure there must be a calibration process that I am missing here. The "getting started" guide is fairly devoid of things to do when it doesn't pop out of the box perfect, so I went to look for rostock calibration information. It seems like the info (or the folks giving it) are just similar enough to seem reasonable, but different enough to make things go very badly.
So far, everything I've tried has had interesting effects... interesting, but totally useless for fixing my issues. Some of the tutorials had me using feeler gauges while manually lowing the nozzle and then altering EEPROM settings in the firmware for "Z max length". Now it seems like I've gone from "nearly working" to "far from working".
So with that being said, I throw myself on the mercy of all of you experienced gurus to help this noob to stop making stupid mistakes lol.
So here's the main issues:
- For the first two or three layers, the nozzle is in contact with the glass build plate. How do you adjust the print height?
- On larger prints, it seems as if one side of the build plate is higher than the other. I get a good bead of ABS on one side of the plate and it touches and scrapes the other side. How do I adjust or level the plate?
Thanks in advance

_mike
UPDATE: There was apparently an issue with Repetier not updating the EEPROM properly, or maybe a glitch or something. Once I disconnected and reconnected, the changes I made to the Z max length seem to now be working. I'll chalk it up to a case of the "user". Now on to working on the leveling issue.