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Missing Parts
Posted: Sun Apr 06, 2014 12:53 pm
by 3DR
I started to build my v2 the other day, was a bit disappointed to find 5 of the 6 u joint spring clip parts missing, someone obviously can't count at SeeMeCNC

I'll have to endure extra shipping time to the UK too so this will delay the build which is a pity.
As advised in the manual I've emailed support but so far had no response, whats a normal response time for SeeMeCNC?
Re: Missing Parts
Posted: Sun Apr 06, 2014 1:16 pm
by Glacian22
I think they've been at a big thing in New York this week, which might slow down their response time. Still, they need to get you some parts so you can get on with your build!

Re: Missing Parts
Posted: Sun Apr 06, 2014 3:21 pm
by JohnStack
If you know of another 3D Printer, the parts are also online.
There is a UK Distributor as well but they are not on the website.
(I've emailed John/Steve)
Re: Missing Parts
Posted: Sun Apr 06, 2014 3:29 pm
by PartDaddy
Sorry about that. We just hired a couple new people. I will put them through the "bottles of beer" test again, and see if they pass...

Re: Missing Parts
Posted: Sun Apr 06, 2014 4:03 pm
by 3DR
JohnStack wrote:If you know of another 3D Printer, the parts are also online.
There is a UK Distributor as well but they are not on the website.
(I've emailed John/Steve)
Thanks John.
Re: Missing Parts
Posted: Sun Apr 06, 2014 4:07 pm
by 3DR
PartDaddy wrote:Sorry about that. We just hired a couple new people. I will put them through the "bottles of beer" test again, and see if they pass...

Arh I see! the one with only one finger must have packed that bag

Email response received, thanks PartDaddy
